Ciao Fabry Tours FAQs

Yes. Every experience is 100% private. You’ll never be placed in a group with other travelers — each tour is designed only for you and your travel companions.

Most tours focus on Val d’Orcia, Montepulciano, Pienza, Siena, Florence, and the surrounding countryside. If you have a specific town or region in mind, I can build a custom route around it.

Start by sending your preferred date, group size, and interests through the booking form. I’ll follow up personally to confirm availability, finalize the itinerary, and share pricing details.

Absolutely. Custom itineraries are my specialty. You can combine wine tastings, hill towns, cooking classes, truffle hunting, city tours, and countryside drives into a tailor-made experience. Learn more on my Custom Tuscany Tours page.

Pricing depends on the length of the tour, number of guests, and included experiences (such as winery visits, private dinners, Vespa rentals, or cooking classes). Signature tours start around €500–€1,000 for two guests. I’ll provide exact pricing after reviewing your request.

All tours include private guiding by Fabrizio, itinerary planning, local coordination, and on-the-day hosting. Many experiences also include tastings, meals, winery visits, or transportation — depending on the tour you choose.

Some tours include private transportation, while others start in specific towns like Montepulciano, Pienza, Siena, or Florence. If needed, I can arrange a private driver or recommend the best train connections.

Pickup and meeting points depend on the experience you book. Many tours start near your accommodation or in central town locations. I’ll confirm exact details when your tour is scheduled.

I recommend booking as early as possible, especially between April and October. Popular experiences like truffle hunting, private dinners, and Vespa tours often fill weeks in advance.

Yes. Tours are ideal for couples, families, and small groups. Larger private groups can also be accommodated upon request.

Many tours are family-friendly, including food tours, town walks, and countryside experiences. Let me know your children’s ages and I’ll tailor the day to keep it enjoyable for everyone.

All tours are conducted in English.

Yes. Please let me know about any dietary needs (vegetarian, gluten-free, allergies, etc.) when booking, and I’ll coordinate with wineries, chefs, and restaurants in advance.

Tours run in most weather conditions. If needed, I adjust the itinerary to focus on indoor experiences, towns, wineries, or cultural stops to keep the day enjoyable.

I currently accept PayPal or cash. Payment details will be provided once your tour is confirmed.

Some experiences require a deposit to secure wineries, drivers, or special reservations. If needed, I’ll explain this clearly during the booking process.

All cancellations must be made in writing via email.
7+ days before your tour: Full refund
5–6 days before your tour: 50% refund
4 days or less: Non-refundable
No-shows: Non-refundable

Tipping is not required, but it is always appreciated if you feel you received exceptional service.

Yes. I’m happy to share local recommendations for hotels, agriturismos, and boutique stays throughout Tuscany.

You can reach me by email, phone, or WhatsApp. Visit my Contact Page and send your preferred contact method and time — I’ll get back to you personally.